Sjogren's Strong

Introduction

Ziena Eyewear for Dry Eyes

Lupe & Brian are joined by Daniel from 7eye, the manufacturer of Ziena Eyewear and awesome dry eye solutions.

Ziena Eyewear for Dry Eyes

Lupe & Brian are joined by Daniel from 7eye, the manufacturer of Ziena Eyewear an awesome dry eye solution.

Lupe & Brian: [00:00:00] Welcome to another episode of Sjogren’s Strong.

[00:00:03] Brian: [00:00:03] This is Brian.

[00:00:04] Lupe: [00:00:04] And this is Lupe.

[00:00:05] Brian: [00:00:05] And this is your bimonthly podcast discussing how to live an active and healthy lifestyle despite a diagnosis of Sjogren’s Syndrome.

[00:00:12] Lupe: [00:00:12] Stop messing it up, B.

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[00:00:14] Brian: [00:00:14] It’s going to take a while. We’ve done that for 50 some episodes today.

[00:00:19] We are pleased to introduce Daniel from Ziena. You’ve heard Lupe talking about Ziena.

[00:00:26] Lupe: [00:00:26] And I posted about it too.

[00:00:28] Brian: [00:00:28] She’s been wearing the glasses, that seal. I tell you what, some days I walk out and she’s in the living room and a recliner with their Ziena glasses on, that seals in place and she’s just got this smile on her face because her eyes aren’t killing her.

[00:00:42] Lupe: [00:00:42] They feel way better.

[00:00:43] Brian: [00:00:43] Way better. So, Daniel, welcome to the show.

[00:00:47] Daniel: [00:00:47] Thank you for having me.

[00:00:48] Lupe: [00:00:48] Hi Daniel here.

[00:00:50] Daniel: [00:00:50] Hey.

[00:00:50] Brian: [00:00:50] Ziena has been making glasses, the family business for 50 plus years.

[00:00:55] Daniel: [00:00:55] Yes.

[00:00:56] Brian: [00:00:56] Talk to us about that. How did the family get into it? Let’s go back to, you know, long before you were born and talk about some of the history of the company.

[00:01:05] Daniel: [00:01:05] Sure. Um, so this company was started by my dad and his siblings. And for a very long time, we’ve been making glasses for all retailers, uh, anywhere from fashion glasses to sporting glasses, to safety glasses and kids’ glasses.

[00:01:23] So what happened was, back in 2012, uh, one of our former clients, uh, they were on the market to sell the business. So that’s where we swooped in and take over. And this company is called (Amazon Affiliate links) 7Eye. And 7Eye started actually as a ski goggle alternative. So, they wanted to make something that’s not so clunky and it’s just almost like the size of a sunglasses, but with foam. So, for a few years they were selling it as a ski goggle alternative.

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[00:01:53] And eventually that we realized there was a group of bikers using this glasses and it was very, very useful. And so, they started selling to Harley and that’s where it really took off. And then a few years later we started realizing that, huh, there’s a group of people that have dry eyes and for some reason, they love our glasses.

[00:02:16] And that’s when we realize that, wow, there’s, there’s a big following of people that needs our glasses for, uh, to create this moisture chamber seal around their eyes so that there’s no evaporation of the liquid. So, we created a sister brand called Ziena. And so that’s where we are today, in which that it’s made specifically for dry eye suffers.

[00:02:36] Lupe: [00:02:36] So, when you first got started, did it have the seal around the glasses?

[00:02:42] Daniel: [00:02:42] When I first started or when the company started?

[00:02:46] Lupe: [00:02:46] The company?

[00:02:47] Daniel: [00:02:47] Uh, the company started with the foam around the eyes.

[00:02:50] Lupe: [00:02:50] Oh the foam.

[00:02:51] Daniel: [00:02:51] And so when we took over, we started having the silicone, which is much softer, and it’s just seals better too.

[00:03:00] Lupe: [00:03:00] And more comfortable, I think. Cause I’ve had foam also.

[00:03:03] Daniel: [00:03:03] Right?

[00:03:03] Brian: [00:03:03] Yeah. You got a pair foam quite a few years ago.

[00:03:06] Lupe: [00:03:06] Yeah.

[00:03:06] Daniel: [00:03:06] And actually a lot of, a lot of ladies, when they wear the foam, what happens is if they have a makeup or lotion or something, it soaks up so much that, sometimes when we get the glass is back for repair or replacement for the foam, it’s really kind of nasty because all caked out.

[00:03:24] Lupe: [00:03:24] All that makeup?

[00:03:26] Daniel: [00:03:26] Yeah. All that makeup.

[00:03:27] Brian: [00:03:27] And sweat. And grid. So, the silicone seal is what really intrigued me about the Ziena glasses, and it attaches via a magnet.  So, you can wear it with or without that silicone. Was that how they were always made? So, they were removable, or did it start being one piece or bonded together?

[00:03:49] Daniel: [00:03:49] That’s a good question. So, yes, uh, originally it was just a one solid piece. And eventually we did the clip. So, it’s like a more like a clip on. And for uh, simplicity’s sake, it’s more for magnets now. So that it’s a lot easier to replace and to reattach.

[00:04:09] Brian: [00:04:09] So somebody could buy just an additional piece of silicone to replace the old, if it gets broken or cut or damaged.

[00:04:17] Daniel: [00:04:17] Exactly. Yeah. So, it just depends on how often you use it or how you use it. Kind of like a tee shirt, in which, some people might need to replace it every three to six months. Some people replace it every five years. So, it just depends on how you use it.

[00:04:32] Lupe: [00:04:32] So, when I got my glasses, they come with the clear one and I bought an additional, the black one. So, when I’m outside hiking, it protects me a little bit better?

[00:04:41] Brian: [00:04:41] Provides a little more shade.

[00:04:42] Lupe: [00:04:42] Yeah.

[00:04:43] Brian: [00:04:43] That’s cool. I did notice the black one, but I don’t, uh, I actually don’t even think I asked you why you bought it, to be honest with you.

[00:04:48] Lupe: [00:04:48] Yeah. Because I want one in every color, you know how I roll.

[00:04:52] Daniel: [00:04:52] When I first took over, uh, I, you know, I’ve been observing a lot of our customers or patients and uh, a lot of them are light sensitive and so, not even just outside, but it’s just sad to hear that inside the indoor lighting is too bright for them.

[00:05:09] And so I started thinking about how to block the additional peripheral lights. So that’s when we start thinking, okay, make the silicone darker. To block that light for them.

[00:05:19] Lupe: [00:05:19] Yeah. Before I was diagnosed, I was sensitive to the sun, but also inside. Right now, it’s not so bad as long as I use my eyedrops, but good thing.

[00:05:27] Brian: [00:05:27] Just don’t make them in like pink and she’ll have to buy a silicone piece in every color.

[00:05:34] Lupe: [00:05:34] In every color.

[00:05:34] Daniel: [00:05:34] And actually a, we do have a lot of requests. Oh, can you make a skin tone so that it does looks disappearing behind your face? But then the problem is, uh, your skin tone and my skin tone and his skin tone, everybody’s so different from each other. So, I couldn’t possibly make a hundred.

[00:05:50] Brian: [00:05:50] I mean, how many, how many shades of makeup are there? Like a thousand.

[00:05:53] Daniel: [00:05:53] Yeah, that’s true.

[00:05:54] Lupe: [00:05:54] A lot.

[00:05:54] Brian: [00:05:54] Yeah, right. That’d be hundreds of shades.

[00:05:57] Daniel: [00:05:57] Right?

[00:05:58] Lupe: [00:05:58] I mean, look at us in here, we’re all different shade,

[00:06:01] Brian: [00:06:01] Darker than you are today.

[00:06:02] Lupe: [00:06:02] Oh, please.

[00:06:05] Brian: [00:06:05] Does the Ziena product offer anything that other similar types of glasses don’t offer?

[00:06:12] Daniel: [00:06:12] Yes, it does, because there’s actually maybe four or five different dry eyewear companies out there. Everybody’s trying to do the same thing, essentially is to seal around the eyes. And it becomes a matter of aesthetics versus function, in a way, that you’re trying to look as normal and not stand now as possible, but at the same time, he needs to work.

[00:06:34] When I first took over in 2012, we truly wanted to strike that perfect balance because if you make it to normal looking, it doesn’t work.

[00:06:43] Uh, when I first took over for, within the first two years, I found a company that makes something very, very normal looking. Well, the moment you wear the glasses, it doesn’t seal around the eyes. So that doesn’t help. And then there’s also a really clunky but effective glasses but then the odds of a 21-year-old lady who wants to look okay, going out in public, it’s not good. It doesn’t work.

[00:07:08] So we try to push the boundary of making it look as normal as possible, while making it effective. So, we’re always pushing the envelope, essentially every year.

[00:07:18] Brian: [00:07:18] I think you have some attractive frames.

[00:07:21] Daniel: [00:07:21] Thank you. Yeah.

[00:07:22] Lupe: [00:07:22] Yeah. But for the most part, they are kind of like a goggle, right, because of the barrier?

[00:07:28] Daniel: [00:07:28] The moisture seal, yes. You’re, you’re completely correct. Because people do ask me, can you make the silicone a little bit thinner or shorter so that. it doesn’t show as much. But the thing is, if you don’t cover it around your eyes or the side of your eyes or below or above that your eyes, it’s not going to work.

[00:07:46] Brian: [00:07:46] Right. You have to have that complete seal.

[00:07:48] Daniel: [00:07:48] Exactly.

[00:07:49] Brian: [00:07:49] You know, one morning she actually woke up and I can just tell her eyes were really, you know, she describes waking up in the morning is sandpaper, you know?

[00:07:59] Daniel: [00:07:59] Oh, wow.

[00:08:01] Brian: [00:08:01] So I told her to sit down. She had her glasses next to her and we put eyedrops in and just put the glasses on. And this was before the anti-fog was applied, so they fogged up and she’s like, oh my goodness, this feels so good.

[00:08:16] Lupe: [00:08:16] Yeah. They feel amazing when I wear them. And if I put the eyedrops in right before I put them on it, it’s amazing, so much moisture.

[00:08:25] Brian: [00:08:25] Yeah. So that’s a cool testament to the fact that they do keep moisture, you know, in your eye. You’re not losing any to evaporation.

[00:08:35] Daniel: [00:08:35] Right.

[00:08:35] Lupe: [00:08:35] From the time we picked them up, I put ’em on, on our way home and it was night and day for me. Amazing product.

[00:08:43] Brian: [00:08:43] And then I think the one issue she’s had is the curvature of the lens.

[00:08:47] Lupe: [00:08:47] Yeah, so it’s taken me a little bit to get used to them. And I imagine for two reasons, because of the curvature, a little bit for me. Now, I am sure not everybody will have this issue, but for me, I’m being very, maybe I’m just my eyes are sensitive.

[00:09:01] But, um, when I put him off for the first couple of minutes, I feel a little bit dizzy. And I don’t know if it’s the curvature or the progressive or maybe both? Can you talk a little bit about that?

[00:09:13] Daniel: [00:09:13] Sure. Um, so sometimes it’s the curvature and sometimes it’s a prescription and sometime is to progressive itself. And the progressive has so many different designs out there. Every company has their own brand and design. So, uh, it just depends on what you’ve been used to using for your other, uh, progressive glasses.

[00:09:34] So, that’s why earlier we were talking about, oh, which design did you use? So maybe if we can match that design, then maybe there’s no warping or whatever distortion, there is.

[00:09:46] Brian: [00:09:46] I mean, the, I adapts fairly quickly anyways.

[00:09:50] Daniel: [00:09:50] Right.

[00:09:50] Brian: [00:09:50] And I think the benefit is worth the adjustment.

[00:09:54] Daniel: [00:09:54] Yeah.

[00:09:54] Brian: [00:09:54] In my opinion. Lupe, you’re the one wearing them.

[00:09:57] Lupe: [00:09:57] Yeah. So, I mean, I’m wearing them right now. Um, I wasn’t wearing them all day long, but I’m wearing them right now and my eyes adapt pretty quickly. 

[00:10:07] Brian: [00:10:07] Where can people go to look, feel, touch and hold?

[00:10:12] Daniel: [00:10:12] Sure. Um, so we’re a small mom and pop shop. So, we’re not everywhere per se, but at the same time, we’re trying to get to as many places as possible. But a lot of time, people would buy directly from our company website where they can even walk into our Ontario, California office.

[00:10:32] And that’s the best thing to do is to try the glasses in person. Because when you look at the website, you can just only see the picture, but you can’t really tell if it’s going to fit or not. And it’s not just a matter of looking at the shape or the size because, uh, a lot of, it has to do with the brow bone and your cheekbone or your face, the curvature of your orbital socket, so that you can seal around the eyes.

[00:10:57] And it’s not very quantifiable to say, Oh, your, your brow bone is this curve and that curve, versus the curvature of the frames. So, a lot of it is, you just have to try the glasses. And so, going back to where you can try the glasses on a website. We have a vendor locator, to see a worse than nearest location.

[00:11:18] If it’s too far, then you can do a demo program with our website, in which you can try three pairs of glasses for a nominal cost and so, and  within minutes of trying the glasses, you can feel the difference or you can at least know if it’s going to fit or not.

[00:11:35] Brian: [00:11:35] Kind of like Wayfair, they have that program, where they ship you some frames.

[00:11:39] Daniel: [00:11:39] Yeah.

[00:11:39] Brian: [00:11:39] Without lenses in in them and you can try them on and look at yourself in the mirror and see what you like.

[00:11:44] Daniel: [00:11:44] Exactly. And actually I got the idea from, um, a website called Tennis Warehouse , in which you can try so many different racquets, and samples same thing as trying the shoes that if you don’t like it, send it back.

[00:11:56] Brian: [00:11:56] Very cool.

[00:11:56] Lupe: [00:11:56] I was talking to Martha and she said that there’s a software that you can take a picture of your face. And, uh, you guys kind of suggest a few frames?

[00:12:08] Daniel: [00:12:08] Actually, most of the time we actually ask our customers to take a picture with a cell phone or any picture, and then they send it to us.

[00:12:18] Lupe: [00:12:18] Oh, OK!

[00:12:19] Brian: [00:12:19] Even better.

[00:12:20] Daniel: [00:12:20] And then so the software is our personnel, they’ll try to see, based on your curvature and your head size, and then just recommend a style.

[00:12:28] Lupe: [00:12:28] Oh, right on!

[00:12:29] Brian: [00:12:29] Somebody can go online, pick a few frames, get them shipped to them, try them on, and then let you know which ones they want and they can give you their prescription or can they have the frame shipped to them without lenses and get lenses made locally.

[00:12:47] Daniel: [00:12:47] Uh, yes. We actually would be happy to either do the prescription for you or you can find your own doctor to do it. So, we don’t have no preferences, actually. It’s whatever is more convenient and comfortable for you. What does matter for me and my company is to make sure that you find the best seal around the eyes. Because when you find the right seal, you’re going to feel very different and much better.

[00:13:10] Lupe: [00:13:10] I bought glasses before, like I have a pair of sunglasses and they’re a little bit curved because they kind of wrap around your face. And I bought ’em, I believe, at Walmart, and when I went back, I changed doctors. I went somewhere else and they wouldn’t replace the lens because they said because of the curvature. So, I guess my question is, do companies put the prescription in or are there issues.

[00:13:36] Daniel: [00:13:36] That’s a very, very good question and I can answer it to the best without making it too technical.

[00:13:42] Lupe: [00:13:42] OK perfect.

[00:13:43] Daniel: [00:13:43] And so every frame has a curve, and it can be, well, even if it’s flat we still call it a two base curve or four base curves.

[00:13:52] Let’s just say a regular sunglass, a wraparound, you’ll be eight base curves. So, the higher the number, the more curved it is. And so, some people like myself too, I have the same problem as you, if I have a high prescription, then the more curved it is, the more aberration where distortion you could be.

[00:14:10] Yes, I would like to make it a little bit flatter, but if you make it a little bit flatter than the lens will be thicker. And so sometimes you can try to push the limit of the frame because if the frame is a little bit, curved, and you’re trying to make it flat as possible is going to make the frame stretch or be very uncomfortable.

[00:14:28] And so that’s why they cannot push that limits on times. Also, some of the labs or people that make the lenses. They cannot make curve lens. It’s just too hard for them. So, it’s actually very technical to make a curved lens and to try to fit into the frame without making a stretch where too loose.

[00:14:47] Lupe: [00:14:47] Okay. That makes sense, actually.

[00:14:49] Brian: [00:14:49] It does.

[00:14:49] Lupe: [00:14:49] I understand it now.

[00:14:50] Brian: [00:14:50] So, if somebody does have insurance, you guys bill insurance if you’re making the lenses and to offset the costs.

[00:14:57] Daniel: [00:14:57] That’s a good question. So, uh, we actually have a lot of customers that use their insurance to buy our glasses, but we don’t bill the insurance. Uh, what we do is, we will charge your FSA or HSA, um, or we give you extra copies. of the receipt. And then you can claim the reimbursement afterward.

[00:15:15] Brian: [00:15:15] Okay. When you’re designing a frame, obviously you want to make it aesthetically pleasing, but strong enough, durable. To receive the magnets for the silicone seal and then, you know, to accommodate lenses as well. What, what kind of thought goes into designing a pair of. frames for glasses.

[00:15:37] Daniel: [00:15:37] Um, the funny thing about this because I designed so many different collection is the fact that for dry eyes it’s a little bit different because there’s a little bit of emotions because there’s a lot of people I talk to, over the years or regularly about their, you know, there were daily pain of  dry eyes.

[00:15:56] And so I try to take into their consideration of whether they’re going through and their head sizes, for example, because for at least a year and a half, I had people calling me often to talk about, Hey, can you make a smaller frame? Can you make it smaller frame? And I thought originally, one of the frames called nereus is small enough as it is, it turns out it’s not.

[00:16:19] And so what I didn’t realize is the moment I came up with Kai, uh, which is Hawaiian for ocean, by the way, it just took off, like it just blew up. And we sold out twice in the first two months. And so, the funny thing about making a smaller frame is that when you make a smaller frame, there’s more people calling for, can you make a smaller frame?

[00:16:41] Lupe: [00:16:41] Oh, smaller than that?

[00:16:42] Daniel: [00:16:42] For them this Kai, right here. So, what I try to do is, because again, we’re a smaller company, so we can’t make every size yet. So, what I try to do is to design what will fit. 70 to 80% of customers, I have. I can never make everybody happy, but at the same time, I’m trying to make something that will fit as many people as possible.

[00:17:04] And also another design consideration is the fact that every ethnicity has their own skull structure.

[00:17:12] And so the Caucasians have what I call, privately, I will call it more of like an egghead, meaning that it’s more curved.

[00:17:21] Lupe: [00:17:21] Egg head.

[00:17:21] Brian: [00:17:21] I’m an egg head.

[00:17:24] Daniel: [00:17:24] And Asians and native Americans and, um, more often than not, African Americans have what I call it blockhead, because our brow bone and our cheekbone, it’s more angler.

[00:17:36] And, uh, when I first got into the family business for eyewear, I will never forget the time that my sister who was fairly small and, uh, she was trying to wear it a bigger frame and you just doesn’t fit her because her brow bone was hitting that frame, that curved frame. So that’s when I really realized, oh man, there’s even for big frame, you wouldn’t fall fit a small Asian lady because of the curvatures. So, curvature is very important depending on the ethnicity.

[00:18:05] Brian: [00:18:05] That’s interesting. I’ve never designed or had this conversation before, so yeah. I like those little odd facts. She’ll tell you.

[00:18:12] Daniel: [00:18:12] Yeah. And funny thing about Hispanic is that over centuries of, you know different blood mixing, sometimes, certain people are more angular, sometimes people are more wrapped. So, it’s a mixed bag. So, it’s pretty interesting

[00:18:27] Lupe: [00:18:27] But we’re not egg heads.  I’m kidding.

[00:18:29] Brian: [00:18:29] I’m not going to live that down.

[00:18:32] Lupe: [00:18:32] You know what? Um, that’s interesting cause I never thought about that. But yeah, I just thought, you know, some people have bigger heads than others, but you know, I never thought about it that way.

[00:18:42] Daniel: [00:18:42] Yeah. I’m the first year I took over the company, um, I remember a 300 pound plus guy, a big melon head wearing our small frame, I’m like but I’m just looking, I had to take a double look on our catalog.

[00:18:54] Hmm. Strada is a small frame, but this guy is big. And that’s another lesson for me to know that, Oh, okay, your face size isn’t everything, is all about the curvature.

[00:19:07] And a couple months ago I had a small grandmother coming into our office and she was under five feet, under a hundred pounds for sure. And she was wearing our biggest frame. And so, it’s all about the curvature.

[00:19:20] And to this day I’m still trying to study people’s faces because I sometimes still surprise me how certain things will fit. And certain times when a customer coming in like a Japanese Brazilian, which is like a Latin plus Asian. Unfortunately, there’s nothing I could fit him. And that’s really one of the rare times ever. So, it was really tough.

[00:19:42] Brian: [00:19:42] Now, are there more sizing options with the 7Eye versus Ziena, at this point?

[00:19:46] Daniel: [00:19:46] Yes, so seven I am the outdoor collection that we have for dry glasses, and again, it was meant to be motorcyclists / ski goggles / safety glasses, and now dry eyeglasses.

[00:19:59] And yes, because 7Eye has been around for over 20 years, even before my time. There’s a lot more styles and I will say there’s at least 14 different styles to choose from.

[00:20:11] Brian: [00:20:11] So if somebody wanted to see7Eye where could they go?

[00:20:14] Daniel: [00:20:14] Uh, same thing with Ziena, there’s a lot of stores you can go to because you can see it in the vendor locator.

[00:20:22] A funny thing is, sometimes, the customers will go to a Harley Davidson, in which we sell a lot of these glasses to. Um, they will go into a bike shop just to try the glasses for dry eyes. So, yep.

[00:20:36] Brian: [00:20:36] Interesting. I know guy that owns a Harley shop, Quaid, is he in business with you?

[00:20:41] Daniel: [00:20:41] Yes. Well, there use to be two Quaid, right? And then now it’s just one Quaid in Loma Linda.

[00:20:46] Brian: [00:20:46] Yup.

[00:20:47] Lupe: [00:20:47] Brian knows everybody.

[00:20:48] Daniel: [00:20:48] They’re very nice people to work with. Yeah.

[00:20:51] Brian: [00:20:51] So I, I understand you have some pretty fanatical customers who love your product because it provides so much protection, they get with no other product and it really helps relieve their dry eye pain. Can you share a story or two with us?

[00:21:05] Daniel: [00:21:05] Sure. There are many stories. So, there’s, there’s one guy that walked into our office, uh, in December, and he was just angry. And he was just rude, honestly, and he had a baby until with him, seven-month-old baby. And so, I can see the anger, I can see the pain he has.

[00:21:26] And so, after I fit him, he took them maybe more than an hour and a half just to find the best glasses for him. That same night, he called just to say, I’m sorry for being rude. Uh, but the glass is really helping me. And so, you know, we became friends and I have him on my cell phone, we can talk.

[00:21:44] Um, but there’s many stories like that. There are people that, um, sold their entire house, their property, all that stuff, and quit their jobs just to move to Florida, to be next to a doctor or to be more humid place.

[00:22:01] And, uh, and for a long time they spend thousands and thousands of dollars on all these medications that may or may not work or it would stop working. And so, they’re, you know, they’re either broke or just angry and you know, it’s tough.

[00:22:16] But one of my friends, Anna, is one of them, and it’s lucky that her husband supports her so much through all of this. He quit his job and just move with her too.

[00:22:29] And so it feels really good to help people like these because once she’s tried the glasses, she said he changed her life and she’s very grateful. But the honor’s all mine. Because you know, it makes me feel good. It’s not just doing business, but it’s to try to help people. And she gives, uh, helpful advice.

[00:22:50] Um, you know, she’ll send some different materials of different foam materials or silicone or at different sizes or at different ideas. Just to try to make, make the product better for other people. And she even said that, Hey, if there’s other people that needs help, or if somebody talked to just a sin, her number. So, it’s really nice.

[00:23:10] Brian: [00:23:10] That’s very cool.

[00:23:11] Lupe: [00:23:11] Do the glasses have warranty.

[00:23:12] Daniel: [00:23:12] Yes. Um, so it’s a lifetime warranty against manufacturer defects. So meaning that when you take it out of box, it just breaks immediately, or there’s a scratch immediately, or that, um, there’s an engineering problem with a magnet or there’s an engineering problem with the arms, then we will cover that.

[00:23:29] What we don’t cover, which is kind of funny, is some people, a lot of people have their dogs go through them, right. In which we don’t cover that. That’s pretty much, yeah. Or your ex-wife goes on and went rampage or something. I don’t know.

[00:23:42] Yeah, you drop ’em or you know.

[00:23:45] Right.

[00:23:46] Lupe: [00:23:46] Okay, so manufacturer defector, okay.

[00:23:48] Brian: [00:23:48] Which is good. I mean, lifetime, most products, most companies, don’t offer that, which is awesome.

[00:23:54] Daniel: [00:23:54] Right? Yeah. We stand behind our product. One time somebody broke their glasses, but they admitted it, just stepped on it. And so, they want to pay for the repair. And I’m looking at my form like, Oh, I don’t actually have a repair cost for the arm. And it’s been in existence for seven years. Wow. And so, so luckily the glasses are fairly durable.

[00:24:17] Brian: [00:24:17] So in seven years, nobody even asks for repairing an arm.

[00:24:21] Daniel: [00:24:21] Knock on wood, yeah.

[00:24:23] Brian: [00:24:23] That is really good.

[00:24:24] Lupe: [00:24:24] That’s a really good frame.

[00:24:25] Brian: [00:24:25] Right, that is.  And price points. roughly, where do we fall?

[00:24:30] Daniel: [00:24:30] Uh, so the7EYE is a little bit different than the Ziena. So 7Eye  for the outdoor frame, it starts at $99 and the Ziena starts at one $160. And the reason why, uh, there’s a huge difference is because of different materials, different designs.

[00:24:45] Brian: [00:24:45] I mean, that’s pretty decent. And then obviously your lens cost and depending on whether you’ve got bifocal, trifocal, progressive, transition.

[00:24:54] Lupe: [00:24:54] Everything. I got everything on mine.

[00:24:57] Brian: [00:24:57] Anti-glare anti-fog.

[00:24:59] Lupe: [00:24:59] Blue light, whatever.

[00:25:02] Daniel: [00:25:02] And everything is done, customized in Ontario, California. So, everything is assembled. Uh, and all the lenses are cut and assembled in California, as well.

[00:25:12] Lupe: [00:25:12] Wow, that’s good.

[00:25:13] Brian: [00:25:13] That’s very cool. And we actually got to interact with you a little bit at the last Sjogren Syndrome Walk in Los Angeles here, which was kind of cool.

[00:25:21] And then we met with Martha, who works for you at one of Susan Barajas’ support group, and actually got to look, touch, feeling old.

[00:25:30] Lupe: [00:25:30] Yeah. Well, we’ve met Martha walk also and then we went to the support group and she was there with, um, so many glasses.

[00:25:38] Daniel: [00:25:38] Yeah. What we want to do is to reach out to more people, because the funny thing about dry eye is that a lot of customers said that it’s like a journey. Sometimes they feel alone, and they don’t know all the treatments out there. And even some of the doctors in Kaiser like five years ago, they don’t know anything about dry eyes. And so, what we want to do is to just reach out to this many people as possible. To know that there’s such a product that exist and it doesn’t have to do anything with chemicals or evasive surgeries and all that.

[00:26:09] Lupe: [00:26:09] Doctors, they want to give you a meds and they want to do the punctal plugs.

[00:26:13] Daniel: [00:26:13] Right?

[00:26:13] Brian: [00:26:13] Yeah.

[00:26:14] Lupe: [00:26:14] I’m not cool with that. I don’t want plugs.

[00:26:17] Brian: [00:26:17] And again, these are not just for Sjogren’s patients. This is anybody suffering from dry eyes. So, whether you are a supporter or a partner of somebody with Sjogren’s and you’re hearing this and or. You stumbled across this episode because a dry eye came up in a search. Uh, if you have or know of anybody with dry eye, have them take a look as Ziena, she’s wearing the product right now.

[00:26:39] Lupe: [00:26:39] I’m looking at my reflection in the window.

[00:26:43] Brian: [00:26:43] Vanity.

[00:26:44] Is there anything else you’d like to add before we wrap this episode up?

[00:26:48] Daniel: [00:26:48] I just want to see, um. Feel free to reach out to us because sometimes we don’t have all the designs and sometimes there’s good ideas to implement and whether it’s certain sizes or certain colors, feel free to talk to us. We’re pretty open minded and because we’re a small shop, so we’re not big conglomerates to take forever to make something happen. So, feel free to. Give us a call.

[00:27:12] Lupe: [00:27:12] And so how can our listeners get ahold of you? Your website? Do you want to give a phone number out?

[00:27:17] Daniel: [00:27:17] Sure. Our website is Ziena. That’s Z as in zebra, I. E. N. A. eyewear.com And there’s the contact information, email and phone number on there.

[00:27:31] Lupe: [00:27:31] Okay, perfect. Perfect.

[00:27:33] Daniel: [00:27:33] And just want to say thank you guys for having me here.

[00:27:36] Brian: [00:27:36] No, thank you for, for everything you’ve done and.

[00:27:39] Lupe: [00:27:39] Uh, I love your product. Thank you very much. I’m glad that I met you guys at the walk. Um, these glasses are amazing.

[00:27:47] Daniel: [00:27:47] Thank you.

[00:27:47] Lupe: [00:27:47] Until next time, sip constantly and stay hydrated.

Links

Ziena – https://www.zienaeyewear.com/
7eye – Amazon Affiliate – https://amzn.to/2IUHJ4g

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